Welcome to Touchwood Company. By accessing or purchasing through our website (www.touchwoodcompany.com), you agree to our Terms & Conditions. These terms govern your use of our site, services, and all transactions with us. Please read them carefully before proceeding.

PRIVACY POLICY

We value your privacy. Touchwood Company collects personal information only to process your orders, improve our services, and enhance your experience. Your data is handled securely and never shared without consent.
For full details on data collection, cookies, and third-party disclosures, please read our complete policy.

REFUND POLICY

All sales are final and non-refundable.
If you receive a damaged or incorrect product, please notify us within 24 hours of delivery with photos at hello@touchwoodcompany.com. We’ll work with you to resolve the issue promptly.

SHIPPING POLICY

We offer free standard shipping across India (3–5 business days) plus 1–2 days for order processing.
For express shipping or custom hampers, additional charges apply.
Accurate delivery details must be provided to avoid delays.

PAYMENT & DELIVERY

Payment Methods: RazorPay (all major cards accepted)
Shipping Partner: Shiprocket (charges vary by pincode)
Prices: Inclusive of GST

FREQUENTLY ASKED QUESTIONS (FAQs)

1. What does “bespoke gifting” mean?
It means creating gifts that tell your story — curated to reflect your sentiment, style, and purpose.

2. How is it different from buying ready-made gifts?
Each bespoke hamper is designed in collaboration with you — from product selection to packaging.

3. What customization options are available?
Monogramming, engraved marbleware, handwritten notes, fragrance choices, and more.

4. What budgets do you work with?
Bespoke gifts start at ₹2,000 and scale based on your preferences.

5. Do you handle bulk or corporate orders?
Yes — we craft both individual and large corporate gifts with the same care and luxury.

CONTACT INFORMATION

Touchwood Company
📍 Swarnabhoomi, Raipur, Chhattisgarh – 492001
📞 +91 9977254555 / +91 9977258555
📧 hello@touchwoodcompany.com
🌐 www.touchwoodcompany.com
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